The site combines free editorial guides, links to third parties and optional help from Lao Travel Guide. These notes keep those roles separate.
Destination, transport, money, connectivity and entry guides are provided for general trip planning. We review changing information and link to official sources where possible, but timetables, prices, entry rules and local conditions can change after publication. Travellers remain responsible for checking the current official rule or operator confirmation that applies to their journey.
A hotel, eSIM or tour purchased after following an external link is supplied by that partner, not by Lao Travel Guide. The partner’s price, availability, cancellation terms, support process and privacy policy apply. Some links are affiliate links and may generate a commission without increasing the price paid through that link.
The train booking page shows one USD total per passenger that includes the selected railway ticket and our booking assistance. The eVisa checkout also shows one total based on the passport country; that amount includes the official government eVisa charge, document checks, application preparation, submission and support. The total and service-specific refund terms are shown before payment.
A traveller is responsible for supplying the correct name, passport number, nationality, date of birth, travel date and entry point where requested. A ticket, eVisa application or immigration form may be rejected or unusable when the details do not match the travel document. We may ask for confirmation before submitting a record, but that does not replace the traveller’s responsibility to check it. Identity documents must be supplied through the secure service form, not by ordinary email. Submitting a secure request authorises Lao Travel Guide to use the supplied details only for the selected service and related support.
The train selector uses timetable and fare information that can change. Stripe checkout collects the total displayed for the selected ticket and booking assistance. A paid checkout does not itself hold a railway seat. We check the official booking system and follow the fallback instruction selected before payment if the first choice is unavailable. The booking is confirmed when the ticket is issued.
Paying for the eVisa service does not itself submit an application to the Lao government and does not guarantee eligibility or approval. After payment, the traveller supplies the required details through the secure form. The payment is refundable until Lao Travel Guide submits the application to the official government system. Once officially submitted, the full payment is non-refundable, including if the government declines the application. We confirm official submission by email so the change in refund status is clear. The official digital immigration form remains a separate service.
The official Lao Digital Immigration Form is free and travellers may file it themselves; the link is on the arrival form page. Our filing service costs US$8 per traveller. The payment is refundable in full until we file the form with Lao immigration. Once filed, it is non-refundable. We do not file outside the official three-day window, and we refund in full if your checkpoint turns out not to accept the form.
The bundle covers one eVisa application and one arrival form for the same traveller. The total is the official government eVisa fee for the passport country, shown as one total before payment. The refund rule follows the eVisa: the payment is refundable until Lao Travel Guide submits the eVisa application to the official government system, and non-refundable after that. The arrival form is filed during the three days before the arrival date, which is the only window the official portal accepts.
Questions about a guide, partner link or booking service can be sent tohello@laotravelguide.com. Do not include passport images or card details in an initial email.
Last updated 28 July 2026.